🔒 Privacy Policy

889bet's Privacy Policy — Your data is safe with us

Find out how your personal information is collected, why it's retained, and how securely it's protected at 889bet — all explained in plain English. We believe transparency is the best protection.

Last updated: January 2026

889bet takes your privacy seriously. This privacy policy explains exactly what we do — and don't do — with your information. There's nothing hidden.

1Introduction & Scope

889bet (referred to herein as "we", "the platform", or "the site") is a trusted online gaming platform serving users in Bangladesh. This privacy policy applies to our website, mobile app, and all related services.

By using our platform, you are considered to have accepted the terms set out in this privacy policy. We strongly recommend reading it carefully before registering.

889bet believes that every user's personal information belongs to them. We collect only what is necessary and use it solely for defined purposes. Your data is never sold to third parties for commercial gain.

If this policy is updated, we will post a notice on the site and notify you at your registered email address. Continued use of the site after any changes constitutes acceptance of the revised policy.


2What information we collect

When you register or use our services at 889bet, we collect certain types of information. The details are outlined below:

Type of Information Example Requirement
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Email address, mobile number Mandatory
Financial information BKash/Nagad/Rocket number, transaction history Mandatory
Technical Information IP address, device type, browser information Automatic
Usage Data Gaming history, login times, preferred games Automatic
Verification Documents Passport, driving licence, utility bill For KYC

We never store your full bank card number or CVV. All sensitive payment information goes directly to the payment provider's servers.


3How information is collected

889bet collects your information in a number of ways. Every method is fully transparent and compliant with applicable law:

  • Collected directly: Information you provide through registration forms, the KYC verification process, and customer support.
  • Automatic Collection: Technical data collected via cookies, log files, and tracking pixels while you browse the site.
  • From third parties: Transaction confirmation details from payment providers such as bKash, Nagad, or Rocket.
  • Identity verification services: Information received from third-party verification services during KYC completion.
  • Device information: Your device, operating system, browser version, and screen resolution.

4Purpose of Data Use

889bet uses your information only for specific, legitimate purposes. We do not process any data unnecessarily. Respecting your privacy is a core responsibility we take seriously.

  • Creating and managing your account, and verifying your identity.
  • Processing deposits, withdrawals, and other financial transactions.
  • Delivering gaming services and creating a personalized experience.
  • Keeping you informed about promotions, bonuses, and VIP offers.
  • Providing customer support and resolving complaints.
  • Prevention of fraud, money laundering, and cyber attacks.
  • Fulfilling legal and regulatory obligations.
  • Research and analysis to improve our quality of service.
  • Monitoring gameplay patterns to ensure responsible gaming.

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through your account settings or by contacting customer support.


5Data Sharing Policy

889bet never sells your personal information. In limited cases, data may be shared with trusted partners, but only to the extent strictly necessary.

  • Payment providers: Solely to process transactions with bKash, Nagad, Rocket, and similar services.
  • KYC service providers: With accredited third parties for identity verification.
  • Game providers: Licensed software companies that power Live Casino and game operations.
  • Law enforcement agencies: To authorities when required by a valid legal order or regulatory obligation.
  • Technology service providers: Cloud hosting and security service providers — on a contractual basis only.

All our third-party partners are bound by strict data protection agreements. They are not permitted to use your information outside the scope of those agreements.


6Data Protection Measures

889bet uses industry-standard technology to protect your information. Our security infrastructure is regularly updated and audited.

  • 256-bit SSL/TLS encryption — across all data transmissions.
  • Sensitive data is stored in the database using AES-256 encryption.
  • Two-Factor Authentication (2FA) support.
  • Regular security audits and penetration testing.
  • System monitoring by a 24/7 cybersecurity team.
  • Physical security controls at our data centers.
  • Strict data confidentiality policies and training in place for all staff.

7Cookie policy

889bet uses cookies to enhance your experience and ensure the site functions properly. Cookies are small text files stored in your browser.

  • Essential cookies: Required to maintain your login session and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics cookies: To understand which parts of the site are used most — no individuals are identified.
  • Marketing cookies: To show you relevant offers based on your preferences — you may opt out at any time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.


8Your data rights

Every 889bet member has specific rights over their own data. We fully respect these rights and are committed to helping you exercise them.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under specific conditions.

Right to Restrict Processing

You may object to the processing of your data for specific purposes.

Data Portability

You may request a copy of your information in a standard, portable format.

Right to Restrict

You may request that data processing be restricted under certain circumstances.

To exercise any of these rights, please contact customer support. We will respond within 30 business days.


9Data Retention Period

889bet does not retain your information longer than necessary. Retention periods vary by data type, depending on the nature of the service and applicable legal requirements.

Account information

Retained for the duration of account activity and for up to 5 years after closure for legal purposes.

Financial transaction records

A minimum retention period of 7 years is required under financial regulations.

KYC verification documents

Retained for up to 5 years after account closure, in accordance with regulatory requirements.

Gaming activity logs

Retained for up to 2 years for dispute resolution and audit purposes.

Cookies and browsing data

Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.


10Contact & Complaints

For any questions, requests, or complaints about our Privacy Policy, reach out to 889bet's data protection team. We're always here to help.

  • Reach our privacy team directly via email support.
  • 24/7 support in Bengali is available via live chat.
  • All complaints will receive a response within 30 business days.
  • Urgent security issues receive a response within 24 hours.

Contact us: [email protected] — We are committed to protecting your privacy at all times.

Why we Trusted

Our commitment to protecting your privacy at 889bet

End-to-end encryption

Every data transmission is protected with 256-bit SSL/TLS encryption — bank-grade security, guaranteed.

Your Data Is Never Sold

889bet never sells your personal information to third parties. Your data belongs to you.

Minimal Data Collection

We collect only what is strictly necessary to provide our services. Nothing more.

Automatic Data Deletion

Once the retention period expires, your data is automatically deleted. No unnecessary data is kept on file.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems and identify vulnerabilities.

Full Transparency

We are always transparent about how your information is being used. There are no hidden agendas.

General FAQ

Answers to the most frequently asked questions about our privacy policy

Never. 889bet does not sell, rent, or trade your personal information to any third party. Your data is used solely to provide you with our services.

Yes, completely safe. We do not store full card numbers or CVV details. Payments made via bKash, Nagad, or Rocket go directly through their encrypted systems and are secured with 256-bit SSL.

Yes, under certain conditions. However, financial transaction records must be retained for a set period for legal reasons. Contact Customer Support and we'll be happy to provide further details.

Yes, at any time. Update your notification preferences in Account Settings or let Customer Support know. Please note that important account-related emails may still be sent after opting out.

For significant changes, advance notice will be sent to your registered email address and a notification will be displayed on the site. The "Last Updated" date at the top of this page will always reflect the most recent revision.
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Start Gaming Safely

Read through 889bet's privacy policy and enjoy the platform with complete peace of mind. Your information is secure and your gaming experience is in good hands.

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